LA PUEBLA CENTRE

Located in the Seville town of La Puebla de Cazalla, this residence is located next to a large square in a modern building at the centre of which there is a courtyard dotted with myriad plants, trees and small canary cages.

The La Puebla centre has 80 beds and 20 day-centre places.

FACILITIES
SERVICES AND STAYS
STAYS
FACILITIES
RESIDENTIAL SERVICES
HEALTH/SOCIAL SERVICES
  • Adapted double and single rooms and bathrooms
  • Telephones and intercom system to contact staff
  • TV and room customisation options
  • Air conditioning
  • Living rooms, dining rooms and garden areas
  • High-dependency unit
  • Hairdressing and chiropody
  • Private parking
  • Organic food
  • Open-door residence, no visiting restrictions
  • Room service, prior medical authorization
  • Diet tailored to the needs of the resident
  • Constant nutritional monitoring
  • Meals for guests, prior reservation
  • Cleaning service
  • Laundry and ironing services
  • Additional activities
  • Excursions
  • Team of highly qualified professionals and 24hr care:
    • Doctor, nurses, geriatric care professionals
    • Psychologist, social worker, occupational therapist
    • Physiotherapist
  • Social care
  • Socio-cultural activity programs
  • Individualised care programs by multidisciplinary team
PLACES (80)
  • Private: 16
  • Concertadas: 64
  • Day centre: 20

LOCATION AND CONTACT

This residence is located in the Sevillian town of La Puebla de Cazalla, in the very heart of Andalusia, halfway to Malaga, Seville and Cordoba.

FAMILY SERVICE

When and how can I talk with my family member?

During the day, family can call their relatives at any time, respecting the times dedicated to breakfast, lunch and dinner. Calls will come to the reception desk where the receptionists will transfer the call to your relatives. Communication is via cordless phones, which facilitates access to the relative, avoiding them having to move and not disrupting their routine at the residence.

When and how can I talk with the centre?

Communication with the centre depends on the shift of the professional you wish to talk to. Timetables have been established, which are as accessible as possible for families to contact the medical team, social workers, therapists, etc. In any event, relatives may contact the centre at any time with queries and a response will be given as soon as possible.

When our residents are having a difficult time, there is continuous access to the medical team, who will provide constant updates on the condition of the family member.

Are there adaptation programs for residents?

In the days prior to the resident’s admission, the social worker is responsible for ensuring that they settle into the centre in the most natural way possible. After the first meeting, the social worker provides a set of guidelines for the relatives to explain the resident’s new situation and to help both parties prepare to adapt to the change.

Once the admission has been made, the residence’s staff are responsible for facilitating relationships with residents. The first contact is made at the communication workshop, which is a daily activity for dealing with current issues with the objective of keeping our residents up to date.

Two weeks after admission, the social worker meets with the relatives again to talk about their family member’s adaptation process. Our residents’ average adaptation period is around 15 days. If there are any difficulties, or family members need more information from staff, there can be more meetings between the family and the centre, according to needs.

It is often more difficult for the family member to accept the new situation than it is for the actual resident, so we also work with the family.

What is a day in the residence like?

The normal routine in the residence begins with the residents’ ablutions, then they go down to the dining room for breakfast. From this time onwards, the rest of the day is spent in the common spaces, such as lounges, workshops, courtyards, etc.

After breakfast, the daily communication workshop begins, a look at the news and a moment to go over co-habitation rules and respond to residents’ concerns. At the same time, there are individualised therapies with residents who have more difficulties.

From half past one, lunch shifts begin, relaxation time, siestas and the classic soap operas. After rest time, they have another opportunity to participate in various workshops accompanied by the socio-cultural activity facilitators, therapists, etc., until dinner time.

One of our main objectives is to break up the routine, so we have an extensive program of activities such as visits to the zoo, excursions to festivals, etc.

THE CENTRE'S VISION

As director of the residence La Puebla, I welcome our residents. I would like to let them know, on behalf of the whole team at the centre, that our ultimate goal is to offer our elders the opportunity to enjoy this stage of life accompanied by people who will ensure their welfare and that they are treated with affection and care.

Our mission is to provide comprehensive care carried out by the best professionals, and above all, care based on our person-centred care model. This model is at the centre of caring for the person in their day to day routine by encouraging their autonomy, promoting their independence and highlighting the potential therapeutic role of the everyday routine and what is significant for each individual. This premise is how we train the team of professionals at our centre, a team that combines experience and expertise with all the freshness and motivation of their first day. This approach does not leave out the resident’s family and environment, which we consider a key piece of day to day life and for which we also offer all-round support and advice.

Finally, I would like to highlight that the quality of our centre lies not only in the comprehensive services that we offer, but in the closeness that characterises us and which is backed by years of experience. For all these reasons I would encourage them to come to visit us and see first-hand what life in our facilities is like.

profesional-lapuebla8

Cristina Narváez

DIRECTOR