OUR PROFESSIONALS

Novocare is formed by people who work to take care of others. Apart from their specific training for our work, all the professionals that make up our multidisciplinary teams have one thing in common: their commitment to providing dignity and quality to our elders.

Without being patronising, we allow them to continue with their life journey; our residents receive comprehensive care from a team that works together to offer them the best service. Assistants, doctors, nurses, administrative personnel, etc., each and every one of them are part of a large project in which the main focus is on families.

MARIA-BRACERO

María Bracero

DIRECTOR IN COÍN

María is the Director at Coín residence. After a long professional experience in many areas, she assumed her position in this residence with a lot of energy.On many occasions, Director is the first contact between families and the Centre, and her main task is to reassure relatives and normalize the new situation that they will live with the admission of the resident.

Francisco Lobato

NURSE AT LA PUEBLA

Francisco joined the La Puebla team of professionals as soon as he finished his studies and is clear that this is the place he wants to be because “in a hospital, for example, you don’t have as much contact with people”. “We are like a doctor to them and they are like grandparents to us,” explains the nurse, who assures us that his work is as much about taking care of the elderly – because in this residence the doctor is from the town’s health centre – as it is about keeping families informed.

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Yolanda González

SOCIAL WORKER AT LA PUEBLA

“The social worker, at least in this case, is the figure that has the most contact with families after the nursing team”, explains Yolanda. She mediates with the regional government of Andalusia’s social workers and assists families and residents with their first steps in the residence, as well as management. “We always insist on the importance of family participation in residence life”, she adds, “That’s why we try to make sure that relatives come, for example, to birthday celebrations”.

Rosario Cabello

PHYSIOTHERAPIST AT LA PUEBLA

“Sometimes you think you’re swimming against the tide, but if you persist with your work, you can achieve many things“, says Rosario after finishing one of her group therapies. Her main work at the centre is based on maintaining residents’ mobility and avoiding sedentary habits, but above all, making sure that they don’t get bored and, of course, that they do not become isolated. “Patients are very grateful, they look forward to Mondays when they carry on with their therapies”, the physiotherapist emphasizes happily.

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Pilar Guerrero

HOUSEKEEPER AT THE PUEBLA

Pillar is the go-to person for all residents in their day to day activity. The housekeeper is present when a new resident joins us, along with the director and the social worker. Pilar is responsible for settling new residents into their bedrooms, showing them around the centre and introducing them to their companions. “If they have a problem, they can speak directly to me, if they have a requirement, they can ask me. My responsibility is to get to know them well and solve all their problems“, says the housekeeper, satisfied with her work.

Pepa Berrocal

ASSISTANT AT COÍN

The role of the assistant is indispensable for the residences. They are the ones who spend the most time with the elderly. From when they get up until they go to bed. Pepa knows this well: “We always tell them what we are doing and what’s going to happen next”, she says, speaking of the continuous help offered to the residents. In addition, Pepa says that residents are also offered accompaniment when they go out and during day to day life, something she loves: “You learn something new from them every day”.

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María Dolores Martín

OCCUPATIONAL THERAPIST AT LA PUEBLA

After graduating as an occupational therapist, María Dolores started work at the La Puebla residence.  Every day she works with the elderly to keep their mental and motor skills active, as the therapist describes: “We do all kind of activities, workshops on health education and daily living activities, but without a doubt, their favourites are bingo and occupational therapy workshops”. María Dolores thinks of her activity as an opportunity to teach and to be taught: a good example of mutual learning through experience.

Fuensanta Méndez

ADMINISTRATIVE OFFICER AT COÍN

Fuensanta has a privileged place at the residence: her desk is located in the centre’s entrance as she also performs the role of receptionist. “Many residents go through reception on a daily basis, it’s the entry and exit point, it is very exciting to see how they welcome their families, although sometimes they need cheering up a bit when they leave”, says Santi speaking about direct contact with the residents.

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Santi Macías

COOK AT COÍN

Although at present the residences offer organic meals created in La Ecocina, there are people who are responsible for ensuring mealtimes go well at each centre. At Coín this person is Santi. She gets the dining rooms ready and serves the meals. “I treat everyone as if they were my own parents”, she says happily, “which is why I try and get them to smile whenever I can”.